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Terms and conditions
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Not all lines in Superfast Fibre areas can support the Superfast Fibre service. Visit bt.com/fibre to see if your line can. Call us or visit bt.com/speed to see if we can connect your home. Offer available by invitation only to existing BT customers. You'll need to recontract your broadband for 12 or 18 months. Price after minimum term currently bt.com/tariffguide
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The monthly price for your broadband plan will increase each year from March 2020 by the rate of inflation (the Consumer Price Index rate, published in January each year). See bt.com/prices for details.
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Stay Fast Guarantee: We guarantee the speed to your Hub. Check your speed using the My BT app, online or by calling 0800 800 150. If after 30 days we can't get you back to the speed we promised we'll give you a £20 BT Reward Card. Up to four claims a year. Excludes outages, connection faults and home wiring outside of BT's control.
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*The UK's most powerful wi-fi signal: To verify see bt.com/smarthub Average speed: Based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, phone line, home wiring, wi-fi connection and time of day. 5x faster than the UK's average standard broadband speed of 9.6Mbps at peak time, 8-10pm, (Ofcom UK Home Broadband Performance Report, May 2018). Check your speed at bt.com/speed
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© British Telecommunications plc 2019. We're registered in England at 81 Newgate Street, London EC1A 7AJ (company number 1800000).
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All this information was correct on the date we sent this email.
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